Buying Review - Pixmania
Saturday, July 5th, 2008Recently purchased a camera from pixmania.co.uk and personally I’m going to avoid them like the plague. Their backend systems are just crazy slow … and I mean crazzzyy slow. I’ve ordered from them in the past and received my items next day so I thought I’d get the same treatment. Well apparently not -
1. Item ordered July 1st at about 11am.
2. By 5pm on the same day their site was showing no progress at all. Thinking there might be a payment issue I called them. Sounds like an India call as I could hardly understand what the lady was saying when I spoke to her. Turns out that there is nothing wrong but I should call back tomorrow as the “Validation” part takes 24 hours.
3. July 2nd they appeared to do nothing at all.
4. July 3rd it showed as validated and all the way through the ordering process.
5. July 4th they bothered to ship the item.
What on earth took them 4 working days to ship something they had in stock !!! Either someone messed up somewhere or that’s just the way they do business. I’ll assume it’s the norm for them as they didn’t communicate an issue at any time.
So I defiantly wont be buying from them again anytime soon. You’ve lost me as a customer.